Legal
Terms of Service
Last updated: 1 April 2026
1. Acceptance of Terms
By accessing or using the logitrank.com website, or by engaging LogitRank for consulting services, you agree to be bound by these Terms of Service. If you do not agree, please do not use this website or engage our services. LogitRank is operated by Matthew Bilo, ABN 86 367 289 522, Melbourne, Victoria, Australia.
2. Services
LogitRank provides Answer Engine Optimisation (AEO) consulting services, including but not limited to: • Melbourne AFSL AI Confidence Audits • Monthly Retainer engagements • Done-For-You implementation • Strategy, reporting, and advisory services The specific scope, deliverables, and fees for each engagement are defined in a separate written agreement or proposal provided to the client prior to commencement.
3. Fees and Payment
Fees are as stated in the applicable proposal or service agreement. Unless otherwise specified: • Invoices are due within 14 days of issue • One-time services (including the Melbourne AFSL AI Confidence Audit) are invoiced on engagement confirmation • Monthly retainer fees are invoiced at the start of each month • Late payments may incur interest at the rate of 10% per annum calculated daily All fees are quoted and payable in Australian Dollars (AUD) and are inclusive of GST where applicable.
4. Intellectual Property
All content on this website — including text, graphics, methodology documentation, and case study data — is owned by or licensed to LogitRank and is protected under Australian copyright law. Deliverables produced for a client under a paid engagement are assigned to the client upon receipt of full payment. LogitRank retains the right to reference the engagement (in anonymised form) for case study and promotional purposes unless the client requests otherwise in writing.
5. Client Obligations
Clients agree to: • Provide accurate and complete information required to deliver the services • Review and provide feedback on deliverables within agreed timeframes • Comply with the recommendations of LogitRank's implementation plans where results commitments apply • Not resell or sublicense deliverables without prior written consent • Review all content, copy, structured data, and digital marketing materials produced by LogitRank for compliance with the client's own regulatory obligations — including obligations under the Corporations Act 2001 (Cth), ASIC Regulatory Guide 234, and any conditions of the client's Australian Financial Services Licence (AFSL) — before publishing or distributing that material Where a client holds an AFSL or operates in a regulated industry, it is the client's sole responsibility to ensure all published content meets its regulatory requirements. LogitRank does not hold an AFSL and does not provide compliance review services. LogitRank accepts no liability for regulatory breach arising from a client publishing materials without first conducting its own compliance review. Failure to meet these obligations may affect the outcome of the engagement and may void any results commitments.
6. Results and Commitments
LogitRank's 90-Day Visibility Commitment applies to eligible Monthly Retainer clients as described in the applicable service agreement. This commitment is conditional on the client following the implementation plan provided by LogitRank. It does not guarantee a specific ranking, citation count, or revenue outcome. AI platform behaviour is subject to change by third-party providers. LogitRank is not responsible for changes made by third-party platforms (including Google, OpenAI, Microsoft, or Perplexity) that affect AI citation patterns.
7. Limitation of Liability
To the maximum extent permitted by law, LogitRank's total liability for any claim arising from these terms or from the provision of services is limited to the fees paid by the client for the relevant engagement in the 3 months preceding the claim. LogitRank is not liable for any indirect, consequential, special, or incidental loss, including loss of revenue, loss of profit, or loss of business opportunity, whether or not such loss was foreseeable. Nothing in these terms excludes, restricts, or modifies any right or remedy, or any guarantee, warranty, or other term or condition that cannot be excluded under the Australian Consumer Law.
8. Termination
Either party may terminate a Monthly Retainer engagement with 30 days' written notice. One-time service engagements (such as the Melbourne AFSL AI Confidence Audit) are non-refundable once work has commenced. LogitRank may terminate an engagement immediately if a client materially breaches these terms and fails to remedy the breach within 7 days of written notice.
9. Confidentiality
Both parties agree to keep confidential any non-public information exchanged during the engagement. This obligation does not apply to information that is publicly available, independently developed, or required to be disclosed by law.
10. Governing Law
These Terms of Service are governed by the laws of Victoria, Australia. Any dispute arising from these terms or from an engagement with LogitRank will be subject to the exclusive jurisdiction of the courts of Victoria.
11. Changes to These Terms
LogitRank may update these Terms of Service at any time. The current version will always be published at logitrank.com/terms. Continued use of this website or services following an update constitutes acceptance of the revised terms.
12. Contact
For questions about these terms or your engagement: Matthew Bilo — LogitRank Email: matthew@logitrank.com ABN: 86 367 289 522 Melbourne, Victoria, Australia