Legal
Privacy Policy
Last updated: 1 April 2026
1. Who We Are
LogitRank is an Answer Engine Optimisation (AEO) consultancy operated by Matthew Bilo, ABN 86 367 289 522, based in Melbourne, Victoria, Australia. References to "LogitRank", "we", "us", or "our" in this policy refer to this entity.
2. What Information We Collect
We collect personal information that you voluntarily provide when you: • Submit an enquiry through our contact or audit request forms • Send us an email or direct message • Book a discovery or findings call • Engage us for services under a client agreement The information collected may include your name, email address, phone number, business name, website URL, and any details you provide about your business or project. We also collect non-personal technical information via standard web analytics (page views, referral sources, browser type) for the purpose of improving this website.
3. How We Use Your Information
We use the personal information we collect to: • Respond to your enquiries and provide the services you request • Deliver audit reports, strategy documents, and client communications • Send service-related updates or follow-up correspondence (not unsolicited marketing) • Comply with legal obligations We do not sell, rent, or trade your personal information to third parties.
4. Cookies, Tracking Technologies, and Analytics
This website uses the following tracking technologies: • Google Analytics 4 (GA4) — operated by Google LLC. Collects anonymised data on page views, session duration, referral sources, and device type. Data is processed in the United States under Google's standard terms. GA4 uses first-party cookies (_ga, _ga_*) with a default retention period of 2 years. Purpose: measuring website traffic and user behaviour to improve site content. • Ahrefs Analytics — operated by Ahrefs Pte. Ltd. Collects anonymised session and traffic data. Purpose: measuring organic search traffic and content performance. Both tools are configured to collect the minimum data necessary for their stated purposes. Neither tool is used for retargeting, ad personalisation, or cross-site tracking by LogitRank. When you first visit this site, a consent banner will appear. Analytics scripts load only after you click Accept. You may withdraw consent at any time by clearing your browser's local storage for logitrank.com. Declining or withdrawing consent will not affect your ability to access any content on this site. You may also opt out of Google Analytics tracking directly at tools.google.com/dlpage/gaoptout.
5. Third-Party Services
We may use third-party tools to operate this website and deliver our services (for example, email delivery, scheduling, or payment processing). These providers are selected for their compliance practices and are not authorised to use your data for any purpose other than providing services to us. External links on this website lead to third-party sites. This Privacy Policy does not apply to those sites. We are not responsible for the privacy practices of third parties.
6. Data Storage and Security
Personal information is stored securely and access is limited to authorised personnel. We take reasonable steps to protect your information from misuse, interference, loss, and unauthorised access. No method of electronic transmission or storage is completely secure; we cannot guarantee absolute security.
7. Your Rights Under the Australian Privacy Act 1988
Under the Privacy Act 1988 (Cth) and the Australian Privacy Principles, you have the right to: • Request access to the personal information we hold about you • Request correction of inaccurate or incomplete information • Make a complaint about our handling of your personal information To exercise any of these rights, contact us at matthew@logitrank.com. We will respond within a reasonable time and, in any event, within 30 days. If you are unsatisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
8. Retention
We retain personal information for as long as necessary to provide our services and comply with legal obligations. When information is no longer required, we take reasonable steps to destroy or de-identify it.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The current version will always be published at logitrank.com/privacy with the date of last revision noted at the top of the page.
10. Contact
For privacy-related enquiries, requests, or complaints: Matthew Bilo — LogitRank Email: matthew@logitrank.com ABN: 86 367 289 522 Melbourne, Victoria, Australia